Shipping Information

We deliver to all locations within the United States through our main shipping partner, UPS^*.

For "Collect" services, please provide your UPS account number in the note field at checkout.

Delivery Times

Working with UPS^*, we offer various shipping services:

• Ground service: Typically delivers within 1-5 business days for in-stock items.
• Blue 2-day service: Guaranteed delivery within 2 days of placing your order.
• Next-day Air: In stock orders ship out the day after they're placed, ensuring next-day delivery.

You can check product availability and add items to your cart on our website.

Each delivery option is also available for "Collect" orders.

You can request preferred future shipping dates during checkout.

Shipping Costs

Shipping fees are based on the total weight of your order, the chosen service level, and the destination.

To determine the costs for your area, refer to the First-Rate Zone and UPS Daily Rate information.

UPS Daily Rates are available here, and the UPS Zone Chart is available here

Oversized Items

Due to their weight or size, some products may exceed standard courier handling limits. In such cases, additional handling or shipping charges may apply. Our sales team can provide further details.

Need Assistance?

Our Sales team is available Monday through Friday from 8:00 a.m. to 5:00 p.m. (EST). You can reach us by phone at +1 330-405-1300 or via email at sales@elesausa.com. For inquiries outside of business hours, please use our website Contact forms and request a callback at your convenience.